Menu
Customer Service Reenergized
Joseph Quitoni, Corporate Director, Culture Transformation, The Ritz-Carlton Leadership Center
Motivating Employees
Joseph Quitoni, Corporate Director, Culture Transformation, The Ritz-Carlton Leadership Center
Product Knowledge: Designer Authentication
Michael Mack, Max Pawn & Jewelry
Digital Currency – The New Frontier!
Robert Frimet, CAMS, President, RMF Consulting Group, Inc.
Disaster Preparedness – Are You Ready?
Mark Lowers, President and CEO, Lowers & Associates
The Customer Experience – A Pawnbroker’s Secret Weapon
Herb Schottland, President, Store Design and Fixturing
