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DOCUMENTS: Officials Determine Pawnbrokers As “Financial institutions” – Ongoing

Compliance, Coronavirus Alerts, Government Relations, Legislative Updates & Alerts, NPA News

The NPA’s Team GRC has been tracking Governors, State, county, mayoral determinations, and State Association guidance relating to...
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De Minimis Fringe Benefits – Minimal or Not?

Compliance

Ever wonder when a minimal employee benefit is not so minimal? Here’s a brief explanation of de minimis fringe benefits to help you...
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Winning the MLA Game

Compliance, Members Only

What you need to know to stay in compliance By Fran Bishop, NPA Government Relations Liaison, NPA Past President This Content is for...
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THE CUSTOMER EXPERIENCE BEGINS WITH EMPATHY

FOR EVERYONE

“Empathy fuels connection, sympathy drives disconnection.  Rarely does an empathic response begin with ‘at least’.” ...
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